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6ic.com Help Center

Welcome to the 6ic.com Help Center! Here you'll find comprehensive guides, tutorials, and answers to frequently asked questions to help you make the most of your social networking experience.

🚀 Getting Started

Creating Your Account

To join 6ic.com, simply click "Sign Up" and enter your email address. You'll receive a verification email to activate your account. Once verified, you can set up your profile and start connecting with others.

  • • Choose a unique username
  • • Add a profile picture and bio
  • • Set your privacy preferences
  • • Start following friends and communities

Profile Setup

Your profile is your digital identity on 6ic.com. Make it authentic and engaging to connect with like-minded people.

  • • Upload a clear profile photo
  • • Write an interesting bio
  • • Add your location and interests
  • • Connect your other social accounts (optional)

💬 Communication & Messaging

Direct Messages

Send private messages to other users, share photos, videos, and documents securely.

  • • Click the message icon on any user's profile
  • • Use the search function to find contacts
  • • Create group conversations
  • • Set message expiration for sensitive content

Posts & Content

Share your thoughts, photos, videos, and experiences with your network.

  • • Create text posts, upload images/videos
  • • Use hashtags to increase discoverability
  • • Tag friends in your posts
  • • Set post visibility (public, friends, private)

🔒 Privacy & Security

Privacy Settings

Control who can see your content and contact you. Access privacy settings from your profile menu.

  • • Profile visibility settings
  • • Post and story privacy controls
  • • Message and contact preferences
  • • Data sharing permissions

Account Security

Keep your account secure with these important security features.

  • • Enable two-factor authentication
  • • Use a strong, unique password
  • • Monitor login activity
  • • Report suspicious activity immediately

🛠️ Features & Tools

Stories

Share temporary content that disappears after 24 hours.

  • • Add photos, videos, or text
  • • Use filters and effects
  • • See who viewed your story

Groups & Communities

Join communities based on your interests and hobbies.

  • • Find groups by interests
  • • Create your own community
  • • Moderate group content

Marketplace

Buy and sell items within your local community.

  • • List items for sale
  • • Browse local listings
  • • Message sellers directly

Events

Create and discover events in your area or interests.

  • • Create public or private events
  • • Invite friends and followers
  • • Discover local happenings

❓ Frequently Asked Questions

How do I delete my account?

Go to Settings > Account > Delete Account. Please note that this action is permanent and cannot be undone. All your data will be permanently removed from our servers.

Can I change my username?

Yes, you can change your username once every 30 days. Go to Settings > Profile > Edit Username. Choose carefully as frequent changes may confuse your followers.

How do I report inappropriate content?

Click the three dots (...) on any post or profile and select "Report". Choose the appropriate reason and our moderation team will review it within 24 hours.

Is my data safe on 6ic.com?

Yes, we use industry-standard encryption and security measures to protect your data. We never sell your personal information to third parties. Read our Privacy Policy for full details.

How do I contact customer support?

You can reach our support team through the "Contact Us" form in your account settings, or email us directly. We typically respond within 24-48 hours during business days.

🔧 Troubleshooting

Common Issues

Can't log in to your account?

Try resetting your password, clear browser cache, or check if your account email needs verification.

Posts not uploading?

Check your internet connection, file size limits (max 50MB), and supported formats (JPG, PNG, MP4, etc.).

Not receiving notifications?

Check notification settings in your account, browser permissions, and email spam folder.

Still Need Help?

Our support team is here to assist you with any questions or issues.

Contact us through your account settings or email us directly. We're committed to providing excellent customer service and ensuring you have the best experience on 6ic.com.